|
Is it safe to use my credit card or debit card?
What forms of payment do you accept?
What countries do you ship to?
What is the shipping cost and delivery time?
What is your return policy?
What is the currency your products listed in?
What is your privacy policy?
Do you sell your products wholesale?
Do you have printed catalogue?
How to determine watch band size I need? |
| |
|
|
Q: |
Is it safe to use my credit card or debit card? |
|
A: |
Your
credit card information is inputted directly into
secure server. Your credit card
number is not stored on our website or customer
database. The transfer is done via a secure, 128 bit
encryption algorithm to ensure a safe, secure
transaction. Ordering with exoticwatchbands.com is
very secure.
2Checkout.com, Inc. is an authorized retailer of
www.exoticwatchbands.com
Using your credit card online through our handy and
secure E-commerce ordering system is as safe as
doing buying at your local department store. All
credit card information is encrypted and transmitted
without risk using Secure Sockets Layer (SSL)
protocol.
top of the page /
contents |
|
|
|
|
Q: |
What
forms of payment do you accept? |
|
A: |
Currently we accept credit card payments through
secure server using Secure Sockets Layer (SSL)
protocol. Credit card acceptable:
-
Visa
-
Master Card
-
American Express
-
Discover / Novus
-
JCB
-
Diner's Club
-
Carte Blanche
Other
acceptable payments are:
Please
email us at
sale@exoticwatchbands.com if you prefer payment
other then credit card.
Please include following information in the email so
we can process your order without any delays:
- list of products you would like to purchase
(product codes and quantity)
- your preferable payment method
When we get this information we will send you
invoice and payment instructions.
top of the page /
contents |
| |
|
|
Q: |
What countries do you ship to? What is the shipping
cost and delivery time? |
|
A: |
We
currently accept worldwide orders.
Our preferred shipping method is registered Air mail
and it works well - all our Customers are satisfied.
Shipping cost vary depending on order volume.
Shipping cost is in the range of US $8.00 - US
$14.00 depending on order volume.
All orders are shipped same or next business day
after order authorization. Delivery time is 10 -14
days worldwide.
You may like to contact
your nearest post office if you do not receive the
mail after waiting for a reasonable length of
time as it might have been held in the post
office if unclaimed during the initial delivery.
top of the page /
contents |
| |
|
|
Q: |
What is your
return policy? |
|
A: |
If you
are not satisfied with your purchase you can
exchange it within 30 days of purchase. Products in
are returnable at customer's expense. Customer is
paying shipping cost for replacement items. Original shipping and handling charges
are not refundable.
All returns should be neatly boxed, in new condition
and include a return memo indicating date or
purchase, order number and reason for return.
In case if customer has received damaged merchandise
we will ship replacement item at our cost,
restocking fee not applicable in this case.
Contact
info@exoticwatchbands.com and request a Return
Authorization form via E-mail. Complete the form and
return the form and the unique product item to the
return address on the form. Return shipping is your
responsibility.
Exchanges, swaps, or returns for credit will not be
handled unless we receive the request for a Return
Authorization form within 15 days after you receive
the merchandise.
top of the page /
contents |
| |
|
|
Q: |
What is the currency your products listed in? |
|
A: |
Prices listed in our web site are in US currency.
top of the page /
contents |
|
|
|
|
Q: |
What is your
privacy policy? |
|
A: |
YOUR
PRIVACY IS IMPORTANT TO US.
All personal information submitted by our visitors
is used only by exoticwatchbands.com to process
orders, which have been placed by our customers; or
to answer your inquiries about our products, or
services.
We protect your privacy by encrypting all order
information, which is sent via secure server to us.
All information remains secure.
We strive to treat you the way we want to be
treated. We do not sell, rent or transmit personal
information to other organizations.
top of the page /
contents |
|
|
|
|
Q: |
Do you
sell your products wholesale? |
|
A: |
Yes, we
sell exotic watch bands wholesale. Please visit our
wholesale
enquiry page for more information. All of the
products listed at www.exoticwatchbands.com are
available for wholesale purchases.
top of the page /
contents |
| |
|
|
Q: |
Do you have
printed catalogue? |
|
A: |
We offer
only online Retail Products Catalog and Wholesale
Distributor Products Catalog, no longer providing a
"hard copy" catalogs.
top of the page /
contents |
| |
|
|
Q: |
How to determine watch band size I need? |
|
A: |
Please
click here to view watch band sizing charts.
top of the page /
contents |
| |
|
